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When should I book a tune-up versus a troubleshooting or repair service?
A tune-up is appropriate when your computer is properly functioning but seems a little sluggish. Many customers book regular tune-ups a few times a year - depending on your usage - to keep their computer in top-top shape. It's best to prevent problems rather than waiting until you have one to deal with.
What is included in a Computer Tune-up with Allied Tech Pros?
A Computer Tune-up service includes the following services:
• Increasing the speed and performance of your computer
• Performing system cleanup
• Getting rid of any unnecessary programs
• Cleaning up physical hardware
• Virus removal (extra charges apply)
What happens if a technician finds a virus on my computer?
If a technician finds a virus on your computer and your Computer Tune-up service ends up requiring virus removal, you may have to pay extra charges, but you will be notified beforehand so it's not a surprise. The good news is that Allied Tech Pros can help you remove the virus with our Virus Removal service.
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