Terms of Service

Agreement to Terms

By accessing or using the services provided by Allied Tech Pros, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Provided

Allied Tech Pros provides technology services including but not limited to:

• Computer repair and maintenance
• Virus and malware removal
• Network setup and configuration
• Printer setup and troubleshooting
• Data backup and recovery
• Smart home installation and support
• Technical support and consultation

Service Appointments and Scheduling

When scheduling services with Allied Tech Pros:

• Appointments are subject to availability and confirmation
• We will make reasonable efforts to arrive within the scheduled time window
• Cancellations or rescheduling must be made at least 24 hours in advance
• Late cancellations or no-shows may be subject to a service fee

Pricing and Payment

Regarding service fees and payment:

• Service pricing will be provided as estimates and may vary based on actual work required
• Payment is due upon completion of services unless other arrangements are made
• We accept various payment methods including cash, check, and major credit cards
• Additional fees may apply for emergency or after-hours services
• Parts and materials are billed separately from labor charges

Service Warranty and Guarantees

Allied Tech Pros stands behind the quality of our work:

• We provide a satisfaction guarantee on our services
• Warranty periods vary by service type and will be communicated at time of service
• Warranties do not cover damage caused by misuse, accidents, or third-party modifications
• Parts and hardware carry manufacturer warranties where applicable

Customer Responsibilities

As a customer, you agree to:

• Provide accurate information about your technology issues
• Back up important data before service when possible
• Provide necessary access to equipment and locations
• Remove any passwords or security features that may impede service
• Ensure that all software and content on devices is legally obtained
• Be present or designate an authorized representative during service

Limitation of Liability

While we strive for excellence in all services:

• We are not responsible for data loss that occurs during service unless caused by our negligence
• We recommend all customers maintain regular backups of important data
• Our liability is limited to the amount paid for the specific service in question
• We are not liable for consequential, indirect, or incidental damages
• We are not responsible for hardware failures of aging or defective equipment

Data and Privacy

We respect your privacy and handle your data responsibly. Our technicians may need to access files and settings on your devices to provide services. We maintain strict confidentiality and do not access, copy, or share your personal information except as necessary to perform services. For more information, please review our Privacy Policy.

Intellectual Property

All content on our website and marketing materials, including text, graphics, logos, and images, is the property of Allied Tech Pros and protected by intellectual property laws. You may not use, reproduce, or distribute our content without permission.

Prohibited Uses

You agree not to:

• Request services for illegal purposes
• Provide false or misleading information
• Interfere with or disrupt our services
• Attempt to gain unauthorized access to our systems
• Use our services to violate any laws or regulations

Dispute Resolution

In the event of any dispute arising from these terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiation. If a resolution cannot be reached, disputes will be resolved through binding arbitration in accordance with the laws of the State of Georgia.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

Contact Information

If you have questions about these Terms of Service, please contact us: