Email or Online Account Setup or Support
This service is included with an ATP membership.
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If you are not 100% happy, we'll do whatever it takes to make it right.
I don't have an email account. Can ATP help with that?
No problem. Your tech can help select an email provider and then get your account set up.
I'm having trouble with my email. Can ATP help?
Yes, ATP can help if you're having trouble with your email. We troubleshoot common email-related problems. This might include issues such as trouble with sending or receiving messages, missing or duplicated emails and undeliverable emails.
I'm having trouble with my Google account, but not specifically my email.
We can help with that. Go ahead and book your service, detailing the issue you're experiencing.
I'm having trouble with another online account. Can my tech help with that?
Yes. When you book your service, you can detail the issue you're experiencing. Our techs can assist you with troubleshooting problems you're having with an online account, even if it's not an email account specifically.
What is included in an Email or Online Account Setup with ATP?
This Email or Online Account Setup service with ATP includes:
• Troubleshooting or setting up one active email account
• Configuring account settings and features
• Demonstrating webmail functionality
• Instant online support through ATP Online! should you choose to use it instead of in-home service
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