ATP is an on-demand tech support service provided by our fully-vetted and background checked team of technicians. In addition to a complete range of in-home tech installation and business IT support services, we also offer ATP Online Support for issues that can be resolved remotely. We’re making technology in the home simple.
In-home tech support services are available from 9am to 6pm Eastern Standard time Monday-Friday, and 10am to 5pm on Saturdays. Remote tech support and our customer support staff is available 24/7. For support issues, email us at firstname.lastname@example.org, or Chat with us.
We have a number of tech support plans available which include both in-home and unlimited remote support. Our tech support plans include our computer support, WIFI & Network, Home Office setup, and Smart homes services.
Each and every tech undergoes a complete background check to ensure your safety.
ATP Techs come from a variety of backgrounds. They range from full-time tech support professionals to college students looking to make some extra cash. Rest assured, we hand select our techs and only after they have been vetted and demonstrate their knowledge through a series of skills assessments will we send them to your home.
You can request in-home service as soon as the next day through your account's dashboard. If your service can be performed remotely, ATP Instant Online Support is available and is often the fastest way of getting issues resolved.
We provide a 100% guarantee on our services. If you have any problems with the work performed, contact us. We are committed to your complete satisfaction. If we can’t help, you don’t pay, that’s the ATP way. If you have a specific question regarding a previous appointment, please contact us at email@example.com
Monthly and Annual plans are conveniently set to renew automatically. Members may turn off the auto renewal by logging into the member portal or contacting us directly.