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FAQ

Can you install a hard-wired smart camera?

Hard-wired cameras do not have a power cord that plugs into an outlet. Instead, they are wired directly to an electrical source. Hard-wired smart camera installation should be performed by a licensed electrician and is not a service provided by ATP at this time.

Can you install my camera if the brand of my device is not listed as an option?
The smart camera installation process is fairly similar across brands. Book your service selecting "Other" as the brand and provide the make and model. If we can't support your device, we'll let you know.
Where can I install a smart camera?
Battery-powered smart cameras can be placed virtually anywhere you have adequate WiFi. For outdoor installation, be sure your camera is rated for outdoor usage. Smart cameras with power cords will need to be installed within distance of a power outlet. If you're installing a camera on the exterior of your home and don't have an exterior outlet, check for a nearby outlet on the interior side of the install location. We may be able to drill a hole through the exterior wall large enough to utilize an interior power outlet. We recommend sealing any gaps in the wall after your service.

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